In the past few years, we have covered plenty of awesome support desk themes and plugins here. Support Board for WordPress is also worth a look. It comes with a whole host of convenient features to better serve your customers. For instance, you can use a bot to reply automatically to your customers.
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This plugin gives you two ways to manage your users: you can host them in a separate area or use your WordPress users. Support Board has Slack integration to facilitate real-time communication. The Dialogflow bot can send rich messages to your visitors to provide them with a more interactive experience.
Support Board takes care of notifications, so you will never miss a message. You can add new agents to take care of requests from the back-end. Schiocco is the coder behind this plugin.
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Keep reading the article at WP Solver. The article was originally written by WordPress Jedi on 2020-08-27 10:16:50.
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This article was written by Wordpress Jedi and originally published on WP Solver.