The only downside to WooCommerce is that, due to its nature as an open source platform, there’s no WooCommerce support hotline to call when things go haywire. You need to rely on your own knowledge, the existing support documentation and the community for help.
But whether you’ve just launched a new e-commerce site or are actively maintaining a high-traffic one, you’ll eventually come across these 5 common WooCommerce errors. Once you’re aware of these, you can skip the hours of research and quickly resolve each one quickly.
1. Plugin Conflicts & Breaks
With over 900 WooCommerce extensions available and another 50,000 plugins from the WordPress repository, you’re likely to find a different combination of plugins on almost every WooCommerce site. While plugin conflicts and breaks can occur on any WordPress site, they are particularly problematic on e-commerce sites where downtime translates directly into a loss of sales.
One of the best ways to avoid a major issue is to update your plugins and themes regularly. With WooCommerce, it’s particularly important to stay on top of the latest updates for the main WooCommerce plugin. While some updates like the recent 4.2.1 security release are small ones, others include major fixes and changes to the WooCommerce functionality and are more likely to wreck havoc.
You’ll also want to update your database too. after updating WooCommerce don’t forget to update your database to ensure you don’t run into any issues.
To increase your chances of catching plugin breaks, perform all plugin updates in a staging or development area before implementing on the live site. It’s helpful if an experienced WooCommerce developer performs these changes.
You can also monitor the WooCommerce GitHub issues area to find out about any reported after each release. And make sure to check our guide for how to deal with WordPress plugin conflicts.
2. Caching Issues
Caching can make a big difference in performance for WooCommerce sites because they tend to have larger databases than informational sites. Browser caching helps store some web files locally on a user’s browser and this reduces the number of server requests when a page is loaded.
However, while caching can help to speed up load times, it can also lead to other compilations. For instance, a common WooCommerce issue is that certain pages need to be excluded from caching.
The password reset process for customers will stop working if you haven’t excluded the login pages from the caching system. If these pages continue to be cached, the user often won’t be able to reset their password and a boatload of customers will end up reaching out to request help for login errors.
This same situation can come up if you’ve made major development changes and forgotten to clear the cache on
This article was written by Kyla and originally published on WPExplorer.