5 Ways to Communicate With Clients While Working From Home –

5 Ways to Communicate With Clients While Working From Home - ManageWP

Working from home is a dream come true for some and a challenge for others. Since recent world events have forced many people to quickly adapt to remote work, it’s important to find ways to communicate with your clients effectively.

Fortunately, there are a lot of tools you can use to stay in touch with clients and many of them are easy to set up. Whether you prefer Slack, Google Meet, or Zoom, staying in touch while working from home doesn’t have to be hard.

In this article, we’ll talk about why remote communication with clients is different from what you may be used to. Then we’ll introduce you to five tools you can use to stay in touch. Let’s get to it!

Adapting to remote work and why client communication matters

Communication is vital to any professional relationship. If you’re working on a project for a client, it’s wise to request feedback throughout the process. There needs to be some level of back and forth so you’re both on the same page when it comes to expectations, delivery dates, costs, and more.

Unfortunately, due to the COVID-19 pandemic, clients you might normally meet in person could be stuck at home. If you worked in an office before, you’re probably adapting to performing your duties remotely. Those responsibilities still include client communication, only now you can’t have face-to-face meetings.

However, many agencies relied heavily on remote communication tools even before the increase in remote work arrangements. It’s not uncommon for offices to use email for internal messages or to stay in touch with clients over the phone.

To communicate with clients while working from home, you can take advantage of many of the channels you’ve used in the past, as well as some new ones. Fortunately, there are many options when it comes to advanced communication platforms.

5 ways to communicate with clients while working from home

Below, we’ve explored five tools that offer different ways to communicate with clients while working from home. Depending on the preferences of your customers and your team, you might switch between these tools or rely on a single method.

1. Hold videoconferences via Zoom

Zoom has experienced a huge uptick in usage recently. This app surged to popularity because it excels when it comes to videoconferencing.

With Zoom, you can schedule client calls ahead of time and launch them from your favorite calendar app. The software enables ‘waiting rooms’ so customers can join scheduled calls before you start them. You can also choose to password-protect calls.

Zoom supports up to 100 participants per call by default, so you can bring your whole team in to consult if needed. This platform is also easy to pick up, even for less tech-savvy clients. All you have to do is send them a link and they can join your call with a single click.

Since Zoom is so popular these days, chances are most of your customers already know about it. That means you can spend less time troubleshooting



This article was written by Will Morris and originally published on ManageWP.

Disclosure: Some of the links in this post are "affiliate links." This means if you click on the link and purchase the product, We may receive an affiliate commission.

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