NEW: Suspend Client Sites With WPMU DEV Hosting

NEW: Suspend Client Sites With WPMU DEV Hosting

Having issues with clients not paying you? Our latest hosting feature helps put a stop to that, allowing you to quickly and instantly suspend any site until you get paid.

Over the years we’ve heard every imaginable client horror story from our web developer members.

One of the most common being when website clients don’t pay for hosted sites on time (or at all!).

If you’ve ever been in this boat, you’ll be happy to hear we’ve just released a new hosting feature allowing you to suspend and unsuspend sites quickly and easily!

You can also add custom suspension messages to any hosted site, right from your Hub site management dashboard.

As you’ll see, suspending a site can be done with any WPMU DEV Hosting account in a few clicks.

When a site is suspended, the content doesn’t go anywhere – so it’s just a matter of unsuspending it to bring a WordPress site back to normal.

Here’s a quick look at how it’s done!

In this post:

How to Suspend a Hosted WordPress Site From The Hub

If you need to suspend a hosted site for you or your client, click on the website you’d like to suspend in The Hub.

There are two ways to get started.

Method 1: Hosting > Tools

One method is to go to the Hosting cloud icon and select Tools.

Select Tools in the dropdown options.

Scroll down to the Suspend Site area and click Off. This will initiate changing it to a suspended site.

The suspend site area.Click Off to turn Suspend Site on!

Method 2: Ellipsis > Suspend Site

Another quicker option is to click the ellipsis next to any hosted site. This will open up a dropdown where you click Suspend Site.

Elipsis area by website.This method is the quickest way.

Either way, if you click Suspend Site, you’ll get a message to ensure you want to proceed.

It’s just a reminder that the site will receive a 503 Error and that you’ll be charged normally for hosting.

Message about suspended a site.A warning sign pops up before the site is suspended.

Do you still want to suspend the site? Then click the Suspend Site button to confirm

The Hub will now show a Suspended icon next to the suspended website.

Red indicator that site is suspended.As you can see, the WPMU DEV Test Site is now suspended.

The red suspension message won’t go anywhere, so you’ll always be able to see what’s suspended and what’s not.

And now that this site’s suspended, visitors will see a 503 Service Unavailable message on the website.

The 503 error message.This is the default suspension message that the site’s visitors will see.

If you’d like to change the 503 messaging, you can customize it to anything you want. Read our documentation on how to do this. Just make sure that you name your file suspended.html and upload it to the root directory.

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