Magento 500 Internal Server Error and How to Fix it

Magento 500 Internal Server Error and How to Fix it

Server errors are among the most common Magento errors, especially of the Magento 500 variety.  Wrangling up with an HTTP 500 internal server error can eat away at your precious time and resources. In light of that, let’s dive into the most likely causes behind these errors, and the solutions that developers should use to overcome these.  

Table of Contents: Magento 500 Error

What are Magento 500 Internal Server Errors?

The Magento 500 internal server error is a general HTTP status code that can often crop up when you’re deploying or updating the website. This indicates the server is experiencing something wrong.             

Sometimes, the Magento 500 error is quickly fixed by refreshing the page. But when that doesn’t resolve the problem right away, you may have to troubleshoot to fix the issue.

Let’s check out the possible reasons behind this sort of error.

Why Does the Magento 500 Error Occur?

There are 4 potential issues that may cause this error.

  • Permission Issues: When you haven’t set your permissions according to Magento’s strict requirements, this error might happen.
  • Memory Limitation: Magento consumes a lot of resources, and it may be that you don’t have enough memory to handle those resources.
  • Issue in .htaccess file: A Magento store migrated from the localhost to any other server with the wrong configuration can result in Magento internal server error. Magento accesses the .htaccess file first, so any misconfiguration can lead to the server experiencing the Magento 500 error.
  • Third-Party Plugin Issues: The third-party extensions that you install might not be compatible with the server configuration.

Possible Fixes for Magento 500 Error

Before troubleshooting, enable developer mode in Magento 2 to uncover the cause of the error. To do so, run the following command:

php bin/magento deploy:mode:set developer

Here’s how to resolve the Magento 500 error.

Fix the File Permissions

The Magento 2 directory structure contains standard file and folder permissions. But when you install an extension or update to Magento 2 on the server, it changes those permissions. That causes the appearance of the Magento 500 internal server error when logging in to the admin panel. 

To fix this, change the file permissions of index.php in the root file from 664 to 644 through your website’s file manager. Resetting permissions can fix the Magento 500 error. 

Please run the following commands to set the permissions:

find . -type f -exec chmod 644 {} ;
find . -type d -exec chmod 755 {} ;
find ./var -type d -exec chmod 777 {} ;
find ./pub/media -type d -exec chmod 777 {} ;
find ./pub/static

[…]

 



This article was written by Abdur Rahman and originally published on The Official Cloudways Blog.

Disclosure: Some of the links in this post are "affiliate links." This means if you click on the link and purchase the product, We may receive an affiliate commission.

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