Before you begin to set expectations, it’s smart to first and understand the type of client you’re working with. You want to be aware of this early enough so that you can make a decision about whether or not to stay on.
When your team is hired for a project, it’s because the client sees you as an expert. However, there’s no guide for how to be a client. Therefore, it’s in your best interests to learn how to manage them. Identifying the type you’re working with can help you better deal with them and tackle issues such as scope creep.
For example, let’s consider the curious client. This type of client is genuinely interested in your work and wants to be involved as much as possible. They’ll often ask many questions and request multiple reviews over the course of the project. You’ll want to start by understanding their working style and setting limits or boundaries in your contract. You could also plan a meeting to address their questions or provide them with a website design questionnaire.
Another common example is the know-it-all. This type generally thinks they can do your work better than you, and won’t hesitate to let you know it. There’s also the underling who is devoted to the project and provides instant feedback. However, they lack the authority to approve anything. You want to manage this by ensuring you know the key stakeholders, so you can keep the project from stalling.
Regardless of the type of client, you’re working with, there are usually effective steps you can take to healthily manage the relationship. The key is identifying and anticipating their needs.
Keep reading the article at Elementor Blog. The article was originally written by Matan Naveh on 2020-11-17 03:43:41.
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This article was written by Matan Naveh and originally published on Elementor Blog.