Vanity phone numbers are easy for customers to remember, which also makes them better for brands to promote. Examples of toll-free vanity phone numbers are 1-800-CONTACTS and 1-800-FLOWERS. For the customer, there’s little guesswork because the wording relates so closely to the brand or product. Also, both of these 800 numbers have websites with the same name: 1800contacts.com and 1800flowers.com. For these businesses, the vanity phone number has also served as an easy-to-recall URL. There are also vanity phone numbers that may not spell anything but that are catchy because of the sequence of numbers. For example, 1-800-123-4567 or 1-800-222-3333.
How Do Business Phone Numbers Work?
Business phone service usually runs over the internet. This is called VoIP, which stands for “voice over internet protocol.” This type of phone service is less expensive than if the business used a traditional landline. Also, it comes with tools like call monitoring and analysis, call redirection and customized greetings. So long as you have an internet-connected device, like a smartphone or a laptop, you can use VoIP. Then, you can have calls forwarded to a landline or a mobile phone.
Toll-free numbers have certain dialing codes. The 800 number is probably the most well-known, but there’s also 888, 833, etc. When a customer dials a toll-free number, they won’t be charged for the call. Vanity phone numbers are often toll-free numbers, and it’s more cost-effective to buy a toll-free vanity number than a local vanity number. Toll-free numbers cannot be hoarded, traded or resold. While you’ll probably pay a fee charged by the phone service provider, the toll-free vanity number itself won’t cost a premium. Also, note that you can’t sell a toll-free number, so don’t buy one with the hopes of reselling it.
6 Services That Supply Vanity Phone Numbers
It doesn’t cost a lot of money to buy a vanity phone number, and you don’t need a ton of technical experience or specialty equipment to get set up with one. The main question is whether or not the vanity phone number you want is available. Vanity phone numbers are first come, first served – if the number isn’t available, it doesn’t matter which service you use (similar to buying a domain name).
Several companies provide vanity phone numbers, plus other call management features. Here’s what these services typically offer, though features will vary between providers and plan tiers:
- Personalized vanity phone number (and local and toll-free numbers)
- Extensions for different departments and/or employees, plus a name directory
- Custom brand greeting that callers will hear, plus on-hold music
- Professional caller ID for when you make outbound calls
- Easy call routing to other extensions or departments
- Business texting and video conferencing
- CRM integration and reporting features
Let’s get into a few of the best business phone services out there.
This article was written by Lindsay Pietroluongo and originally published on Elegant Themes Blog.