How to Effectively Apply Voice Assistant Technologies in Business –

How to Effectively Apply Voice Assistant Technologies in Business

In the era of rapid technological development, you need to keep your finger on the pulse. New tools not only simplify our everyday life but also take production and business to a new level. The quality of services increases massively while costs are reduced. This article will talk about voice-activated digital assistants and how they can be applied in business.

The essence of this technology is that you can control your devices using your voice. In the life of ordinary people, voice assistants such as Google Assistant, Siri, Alexa provide support to people: they select music playlists that suit your mood, call the people you need, answer questions you ask. In addition, in the workplace, voice assistants are already successfully used in sales and call centers.

Business Use

At the moment, very few people use voice shopping. Many people still find it challenging to get used to new technologies, and they still search for the right products through search engines or online stores. Despite this, the number of sales made with the help of voice assistants is growing every day.

At the moment, Google’s voice assistant does the job best. The essence of the technology lies in the fact that when you know what product you want to purchase – a specific name and a specific brand- you need to tell your assistant, and it will immediately forward you to the page with the product you want to need.

If you need advice or have any questions for the store, you can contact managers of the companies in the same way. Customers want a positive buying experience from a particular brand, and this interaction best builds your brand’s loyalty.

Alice from Yandex became the Russian counterpart. Alice helps companies build voice assistant applications. Skyeng, a Russian online school for learning English, is already successfully using this service. They have created a unique program that is an excellent simulator for users. With this program, students independently perform some exercises without a supervisor.

Chatbots and Voice Bots

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Another application of voice assistants was found in chatbots. Each company has its chatbot, but primarily company’s managers respond to messages. However, it’s is not always convenient since not all online stores offer 24/7 support. This distinguishes the use of artificial intelligence, which can ensure the continuous operation of chatbots. In addition to all this, your message processing speed increases.

There are also voice bots that handle calls from customers. They are so well structured and thought out that not all clients

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This article was written by Editorial Staff and originally published on WP Newsify.

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