It’s no secret that customer service is a big part of a successful business. Treating customers without care is going to reflect the same kind of energy, the customers will not care and leave your business to go elsewhere, and this has always been the case whether we are talking about physical or online businesses. In an age where millions of people are getting connected to the web on daily basis, it’s important as ever to provide the kind of customer service that will not only inspire your customers but will have them tell all about your business, products, and services to the people most close to them.
Big businesses rely heavily on hiring support and customer service teams that have been specifically trained to provide a seamless support service. The web is full of stories of how different companies have treated their customers in unique ways, the kind of stories that attract more customers, and more exposure. It’s good to be smart about creative customer service, because you never know when you will inspire someone to share their experience with your business with the rest of the world.
As for WordPress users, there are plenty of options to serve your customers better, whether it’s easy to use free live chat solutions that will let you open up a chatting window with your visitors or a fully integrated support management platform that will let your site visitors and members open up support tickets at any given time, you don’t have to make customer service difficult on your WordPress site and we are about to depict more than a dozen of the most favorite customer service and customer support plugins that you can download for WordPress.
LiveChat is a customer service support plugin for WordPress that can positively impact your business and overall web presence. With a live chat feature on your website, visitors can get in touch with you in real-time, getting answers to any question they might have. With a simple add-on like a live chat, you can increase your sales and boost customer relationships through the roof. Interact with your users and soon-to-be customers and grow your project accordingly.
LiveChat’s core features
This article was written by Alex Ivanovs and originally published on Colorlib.